Refund and Cancellation Policy

This Refund and Cancellation Policy outlines the terms and conditions for refund requests and license cancellations. By purchasing our products, you agree to the following terms.

1. Non-Refundable Charges

• All sales are final. Payments associated with the license are non-refundable once the activation key is issued and the licensed period has started.

• The activation key remains valid for the entirety of the licensed period, providing uninterrupted access to the software.

2. Digital Product Authorization

• By completing the payment and accepting the activation key, you confirm that you are the authorized account holder or have obtained permission to make the purchase.

• Payments made through our platform are considered authorized by the account holder.

3. Chargebacks and Unauthorized Claims

• Unauthorized chargeback claims are taken seriously and are considered a violation of this policy.

• We will provide evidence, including license activation details and customer-provided information, to dispute unjustified chargeback requests.

4. Renewal and Cancellation of Subscriptions

• Customers can cancel the automatic renewal of their license through the following methods:

• Email Support: Contact our support team at support@dawent.com with your license details and cancellation request. Verification of account details will be required.

• Self-Management: Manage your subscription directly at https://www.dawent.com/payments/my-subscriptions.

5. Refund Exceptions

• • Refunds may be considered at our discretion. However, once the activation key has been issued and the license is activated, we do not generally offer refunds.

6. Customer Advice

• We encourage customers to thoroughly test our free license to evaluate the product before purchasing.

• Careful review of product functionality during the free license period can help prevent dissatisfaction post-purchase.

7. Support Availability

• • For cancellation, refund inquiries, or general support, customers can email us at support@dawent.com.

We remain committed to ensuring fair and transparent policies while delivering high-quality products and customer service.